Ruby Steele Herbst

FAQ About Ruby Steele Herbst

• What is Ruby Steele Herbst's address?

  Ruby Steele Herbst is located at
  United States

• What is Ruby Steele Herbst's job title?

  Ruby Steele Herbst is a
  Project Manager and Business Analyst supporting the design and testing of various software including IVR (Interactive Voice Response), web based and desktop applications. Managed client relationships in various state government projects and participated in review and development of statements of work, requirements gathering, and scope management. Developed budgets, performed financial reviews, and provided quotes for change orders on existing accounts.Project Manager and business analyst assigned to new account implementations incorporating help desk, break fix, call management, and enterprise network management services. Performed solution design and problem solving building in new processes and procedure as required with the operational infrastructure and call tracking systems. Accomplishments Implemented an internal help desk of over 300 users that included several delivery groups and a third party. Initiated asset tracking database in order to ensure inventory control and to drive user entitlement within the system. As a result, the project team saved outsourcing services over $144k per year. Acted as consultant for US West Reengineering project developing a project plan in regard to invoicing processes, contracts, and best use of system tools to ensure accuracy of service delivery and billing. Potential of plan would increase billing accuracy by over 50% by quality control and increased automation. Assigned as key project manager for Allied Signal for outsourcing services including all new site implementations as well as the headquarters located in Morristown NJ. Served as single point of contact for all implementation tasks, including project plan development, activation and risk assessment reducing project management costs by 17%.Implemented enterprise wide electronic medical record imaging system into well-established U.S hospitals including documenting processes for incorporation into an electronic workflow to improve hospital operations and improve patient care and privacy. Responsible for the financial health and overall budget forecasting for each project and all associated resources.Managed emerging product set for business office functions as well as any process flows for Health Medical Records. Performed all requirements gathering and analysis as well as documented the functional design. Accomplishments: Created a functional detailed design document that became used throughout product management. Led a diverse and challenging team of analysts and developers in order to create the design of a cash management workflow, referral work order for physicians, and contract management. Worked with the HIM subject matter experts to translate business requirements into functional requirements and detailed design documentation.Managed all monthly mobile releases for timeline, budget, resources and scope including vendor resources as well as for over 10 discrete applications. Success in keeping under budget and managing resource forecasts by leveraging tools created from previous application release lead role. Navigated a complex and detailed change management process daily using various tools and cross-departmental processes. By working closely with resource managers, was able to align resources and skill sets to the appropriate efforts. Accomplishments • Frontline communicator to business process owners and leadership regarding overall status and for all high profile issues. As a result of implementing various communication methods from formal status reports, regular check-ins, graphs and charts, this has led to more open dialogue in regard to issues and a better understanding between the business and IT. • Key role in process improvement from overall processes to detail regarding templates and forms for both the business analyst and keeping in line with PMO perspectives. • Implemented a release process for application delivery leveraging ITIL and project management concepts. This created a tremendous benefit to the output of the amount and quality of the deliverables as well as providing transparency to financial and resource impacts. • Created a resource use budget interface tool to calculate head count, overall budgeted hours, comparing budget to actuals and forecasting through fiscal year. Also, developed various reports for management and C-level reporting for the releases. • By managing budget and resources, was able to increase output of enhancements requested from primary revenue generating business division by 50%.Business Analyst Lead supporting Web and Mobile Sales Applications for Sales and Marketing. This involved supporting over 1500 sales representatives in prospecting and relationship management. Improved relations between marketing business process owner and IT through regular communication, and providing various options for issues and enhancements. Accomplishments • Worked closely with the business to obtain and document business and user requirements along with detailed solution requirements. Managed monthly releases for budget and scope. • Acted as consultant to business on ongoing projects and initiatives and as a trusted SME for the application and process. • Supported various mobile projects including an Agile endeavor to upgrade the mobile application.Led complex SAP projects supporting the rental business division with focus on mobility, sales, and pricing projects. Bring deep knowledge regarding functional areas as well as assisting with typical analyst tasks such as requirements identification, functional documentation and flows. Managed budgets typically from 500k to 5M. Accomplishments Managed Dynamics Connect sales contracting system providing project management and business analysis expertise to a large and complex project involving multiple integration points to SAP CRM, ECC, and MDG as well as mobile application Agile development. Navigated challenges regarding resources, scope, and issues as well as able to accurately predict budget outcome. Worked with SAP Max Attention to develop scope around performance and volume testing as well as driving the implementation of their recommended code changes. Worked with Basis team to ensure appropriate infrastructure sizing. Successfully implemented the Pricing Simplification project which focused on optimizing both SAP ECC and CRM. Worked closely with development team and SAP consultants on day to day deliverables. This project had a very tight timeframe and a very specific set of technical implementation and data migration tasks that needed to be done in a very regimented manner. Guided team to the ultimate and successful solution that had to be followed within the timeframe allocated. Oversaw the Rental CoPilot mobility project which involved a significant part of the overall SAP Rental project. Worked on a regular basis with third party vendor managing costs and scope issues leveraging Agile methodology. Ensured tasks on track and assisted in support during the hypercare phase. IT project lead in developing training environment and its infrastructure and data requirements for the entire SAP project. Assisted in creation and tracking of curriculum content and delivery. First Data

• What industry does Ruby Steele Herbst currently work in?

  Ruby Steele Herbst currently works in the
  First Data

• What is Ruby Steele Herbst's area of expertise?

  Ruby Steele Herbst specializes in
  Project Manager and Business Analyst supporting the design and testing of various software including IVR (Interactive Voice Response), web based and desktop applications. Managed client relationships in various state government projects and participated in review and development of statements of work, requirements gathering, and scope management. Developed budgets, performed financial reviews, and provided quotes for change orders on existing accounts.Project Manager and business analyst assigned to new account implementations incorporating help desk, break fix, call management, and enterprise network management services. Performed solution design and problem solving building in new processes and procedure as required with the operational infrastructure and call tracking systems. Accomplishments Implemented an internal help desk of over 300 users that included several delivery groups and a third party. Initiated asset tracking database in order to ensure inventory control and to drive user entitlement within the system. As a result, the project team saved outsourcing services over $144k per year. Acted as consultant for US West Reengineering project developing a project plan in regard to invoicing processes, contracts, and best use of system tools to ensure accuracy of service delivery and billing. Potential of plan would increase billing accuracy by over 50% by quality control and increased automation. Assigned as key project manager for Allied Signal for outsourcing services including all new site implementations as well as the headquarters located in Morristown NJ. Served as single point of contact for all implementation tasks, including project plan development, activation and risk assessment reducing project management costs by 17%.Implemented enterprise wide electronic medical record imaging system into well-established U.S hospitals including documenting processes for incorporation into an electronic workflow to improve hospital operations and improve patient care and privacy. Responsible for the financial health and overall budget forecasting for each project and all associated resources.Managed emerging product set for business office functions as well as any process flows for Health Medical Records. Performed all requirements gathering and analysis as well as documented the functional design. Accomplishments: Created a functional detailed design document that became used throughout product management. Led a diverse and challenging team of analysts and developers in order to create the design of a cash management workflow, referral work order for physicians, and contract management. Worked with the HIM subject matter experts to translate business requirements into functional requirements and detailed design documentation.Managed all monthly mobile releases for timeline, budget, resources and scope including vendor resources as well as for over 10 discrete applications. Success in keeping under budget and managing resource forecasts by leveraging tools created from previous application release lead role. Navigated a complex and detailed change management process daily using various tools and cross-departmental processes. By working closely with resource managers, was able to align resources and skill sets to the appropriate efforts. Accomplishments • Frontline communicator to business process owners and leadership regarding overall status and for all high profile issues. As a result of implementing various communication methods from formal status reports, regular check-ins, graphs and charts, this has led to more open dialogue in regard to issues and a better understanding between the business and IT. • Key role in process improvement from overall processes to detail regarding templates and forms for both the business analyst and keeping in line with PMO perspectives. • Implemented a release process for application delivery leveraging ITIL and project management concepts. This created a tremendous benefit to the output of the amount and quality of the deliverables as well as providing transparency to financial and resource impacts. • Created a resource use budget interface tool to calculate head count, overall budgeted hours, comparing budget to actuals and forecasting through fiscal year. Also, developed various reports for management and C-level reporting for the releases. • By managing budget and resources, was able to increase output of enhancements requested from primary revenue generating business division by 50%.Business Analyst Lead supporting Web and Mobile Sales Applications for Sales and Marketing. This involved supporting over 1500 sales representatives in prospecting and relationship management. Improved relations between marketing business process owner and IT through regular communication, and providing various options for issues and enhancements. Accomplishments • Worked closely with the business to obtain and document business and user requirements along with detailed solution requirements. Managed monthly releases for budget and scope. • Acted as consultant to business on ongoing projects and initiatives and as a trusted SME for the application and process. • Supported various mobile projects including an Agile endeavor to upgrade the mobile application.Led complex SAP projects supporting the rental business division with focus on mobility, sales, and pricing projects. Bring deep knowledge regarding functional areas as well as assisting with typical analyst tasks such as requirements identification, functional documentation and flows. Managed budgets typically from 500k to 5M. Accomplishments Managed Dynamics Connect sales contracting system providing project management and business analysis expertise to a large and complex project involving multiple integration points to SAP CRM, ECC, and MDG as well as mobile application Agile development. Navigated challenges regarding resources, scope, and issues as well as able to accurately predict budget outcome. Worked with SAP Max Attention to develop scope around performance and volume testing as well as driving the implementation of their recommended code changes. Worked with Basis team to ensure appropriate infrastructure sizing. Successfully implemented the Pricing Simplification project which focused on optimizing both SAP ECC and CRM. Worked closely with development team and SAP consultants on day to day deliverables. This project had a very tight timeframe and a very specific set of technical implementation and data migration tasks that needed to be done in a very regimented manner. Guided team to the ultimate and successful solution that had to be followed within the timeframe allocated. Oversaw the Rental CoPilot mobility project which involved a significant part of the overall SAP Rental project. Worked on a regular basis with third party vendor managing costs and scope issues leveraging Agile methodology. Ensured tasks on track and assisted in support during the hypercare phase. IT project lead in developing training environment and its infrastructure and data requirements for the entire SAP project. Assisted in creation and tracking of curriculum content and delivery.

• Which languages does Ruby Steele Herbst speak? 

  Ruby Steele Herbst speaks the following languages:
  No languages available.

• Which industries has Ruby Steele Herbst previously worked in?   

  Ruby Steele Herbst has prior experience in the following industries:
  Cintas , Cintas , Cintas , Streamline Health , Streamline Health , First Data Government Solutions Fna Govconnect , Entex Information Services

• What is Ruby Steele Herbst’s work experience?  

  Ruby Steele Herbst has the following professional experience:
  First Data , Cintas , Cintas , Cintas , Streamline Health , Streamline Health , First Data Government Solutions Fna Govconnect , Entex Information Services .

• How can I find Ruby Steele Herbst on LinkedIn?  

  You can view Ruby Steele Herbst’s
  LinkedIn profile at LinkedIn URL.

• What are Ruby Steele Herbst’s work email addresses?  

  Ruby Steele Herbst’s work email addresses are
  [email protected] .

• What company does Ruby Steele Herbst work for?  

  Ruby Steele Herbst works at
  First Data